Shipping policy

At Vandana Thavai Creation, we are committed to delivering your orders quickly and securely. Please read our shipping policy carefully to understand how your orders will be processed and shipped.

1. Processing Time:
All orders are processed within 2-3 business days. Custom or bulk orders may take longer, and we will notify you of the expected timeline upon order confirmation.

2. Shipping Rates Delivery:
Shipping charges are calculated at checkout based on your location and the weight of your order. We aim to keep shipping costs affordable while ensuring the safe delivery of our jewelry.
• Domestic Shipping (within India): Typically takes 5-7 business days. •
International Shipping: Delivery time varies based on the destination and may take between 10-20 business days. Please note that customs duties and taxes, if applicable, are the responsibility of the customer.

3. Tracking Information:
Once your order is shipped, we will provide a tracking number via email. You can use this to track your order on the shipping provider’s website.

4. Delays and Issues:
While we strive to ensure timely delivery, unforeseen delays may occasionally occur due to weather, public holidays, or customs processing for international orders. In case of significant delays, please contact us at vandanathavai49@gmail.com.

5. Returns and Refunds for Shipping Issues:
If your order arrives damaged or is lost in transit, please notify us within 3 days of receiving your order (or within 30 days if lost). We will assist you in filing a claim with the shipping carrier. Thank you for choosing Vandana Thavai Creation! We appreciate your business and are dedicated to providing a smooth and satisfying shopping experience.